Supporting customers and communities | Sustainability - NAB
How we’re helping
Here are just a few ways we’re helping our customers and communities.
Community investment
We invested $27.2 million through community partnerships, donations, grants, in-kind support, and volunteering in 2026.
NAB Foundation
NAB Foundation granted $6.3 million to 72 organisations across Australia in 2026.
Housing affordability
We have made strong progress against our ambition to provide $60 billion financing towards housing affordability by 2030, providing $13.7 billion in 2026.
Learn more about the support we provide
We’re empowering First Nations Australians, supporting housing affordability and helping our most vulnerable customers wherever we can.
First Nations economic empowerment and prosperity
We’re supporting First Nations Australians with financial assistance and support for First Nations businesses.
Housing affordability
Learn how we’re boosting housing affordability in Australia.
No interest loans
In partnership with Good Shepherd, we provide no interest loans and other financial assistance to people on low incomes.
Customer inclusion and accessibility
Learn how we’re making NAB more inclusive and accessible for people with disability.
Supporting customers experiencing vulnerability
Learn about how we’re helping customers experiencing vulnerability with more support and extra care.
Gender equity
Empowering women is an important element of how we support our employees, customers and communities.
Domestic and family violence support
Safe and confidential help if you’re experiencing violence at home.
Financial inclusion
Learn about the actions we’re taking to improve financial inclusion for our customers and community.
Explore sustainability at NAB
Learn more about how we’re embedding sustainability throughout our business.
Contact us
Use our Customer Support Tool
Solve problems quickly online with our easy-to-follow guides. Simply select a topic and we’ll direct you to the information you need.
Message us online
NAB Messaging is available to answer your questions in a secure environment.
- Log into NAB Internet Banking or the NAB app.
- Select the NAB Messaging icon.
- Select Start Conversation.
Stay in touch on social media
Connect with our social profiles online.
Important information
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