Agent help and support | NAB Portal Pay - NAB
NAB Portal Pay support for agents
If you’re a sales agent that wants to learn more about how NAB Portal works, information is available.
Receive a Deposit
Learn how buyers, sales agents and NAB Connect administrators can use Receive a Deposit in NAB Portal Pay.
Access to NAB Portal Pay
Learn how you can add and remove a user’s access to NAB Portal Pay.
Enhanced Statement Files
Learn about what an Enhanced Statement File is and how it is used in NAB Portal Pay.
Understanding Transactional Data Feeds
Find out how to set up Transactional Data Feeds in NAB Portal Pay.
Understanding Payer Reference Numbers
Find out what a Payer Reference Number (PRN) is and how it can be used in NAB Portal Pay.
Generate and download a Payer Reference Number
Learn how you can generate or download a past Payer Reference Number (PRN) through NAB Portal Pay.
Payer information for agents
Learn more about payer-specific information and support for agents.
Payment Portal information
Find out how the payer registration process works for NAB Portal Pay.
Information for property managers
Learn how property managers can use NAB Portal Pay to help both new and existing payers.
Payer payments
Learn how payment processing, cut-off times, notifications and scheduling works in NAB Portal Pay.
Payer registration
Find out how the payer registration process works for NAB Portal Pay.
NAB Portal Pay Payment Portal information
Learn more about the Payment Portal.
Call NAB Portal Pay Support
You can call us during the following hours:
- Monday to Friday 9am to 5pm AEST
- Saturday 10am to 3pm AEST
Email NAB Portal Pay
You can reach out to us via email and we will respond as soon as possible.
Speak to your banker
Find out how NAB Portal Pay can help your real estate business.
Important information
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