How to share data using open banking

You can see who you are sharing your data with, and what information they have accessed using NAB Internet Banking.

Using NAB Internet Banking 

1. Log into NAB Internet Banking with your NAB ID and NAB Internet Banking password.
2. From the main menu, click the Profile & Settings menu and select ‘Data sharing permissions’ from the drop-down list.
3. The ‘Data sharing permissions’ screen displays a list of all the accredited third parties you are sharing data with now and who you have shared with in the past.
4. You can also click on an accredited third party to view its details. This information will include the data you are sharing for which accounts, and when your consent to share this data expires.

Using the NAB app

1. Log into the NAB app.
2. From the menu, select Settings, then select Permissions and select Data sharing permissions.
3. The ‘Data sharing permissions’ screen displays a list of all the accredited third parties you are sharing data with now and who you have shared with in the past.

Important:

To ensure your data is kept safe, data sharing will stop when your consent expires and the accredited third party will either delete or de-identity your data.

Under the Consumer Data Right legislation, we will not charge you to share your data with an accredited third party.

We won’t charge an accredited third party to access your data either.

Open banking is available to eligible:

• single account holders
• sole traders
• joint account holders over the age of 18
• all authorised users on individually owned accounts who are nominated for NAB Internet Banking access (via the Internet Banking and Telephone Banking Authorised User Nomination form)
• all authorised users on business owned accounts who are nominated for NAB Internet Banking access (via the Internet Banking and Telephone Banking Authorised User Nomination form).

Under open banking, the following data can be shared by authorised users: 

• account list
• transaction list and details
• account balances
• direct debits
• scheduled payments
• customer details (only authorised user details will be shared)
• organisation details including your business ABN, business address and contact details. 

Any existing and new nominated authorised users appointed by individual account owners will be able to provide consent to share data in relation to the accounts for which they are authorised.
Please note that an authorised user can only see and manage consents created by them. If an authorised user creates a consent which includes nominated individual accounts, the individual account owners will also be able to see the consent details related to the nominated accounts in their respective internet banking. 

Important: 
If you want to remove an authorised user, it’s your responsibility to tell us to withdraw the nomination of the user.

Any existing and new nominated authorised users appointed by your business owners will be able to provide consent to share the data in relation to the accounts for which they are authorised.
Please note that an authorised user can only see and manage consents created by them. Therefore, if one of your authorised users creates a consent, you will not be able to see this in your internet banking. 

Important:
If an authorised user leaves your organisation, it’s your responsibility to direct us to withdraw the nomination of the user.

If you decide not to participate in open banking, you will need to remove all current authorisations for the nominated users. If you chose to remove nominated users at this stage, it will result in the users losing access to other internet banking functionality as well. This is a temporary way to manage authorisations for open banking and in future it will provide open banking specific authority to manage data sharing. 

Yes, joint account holders over the age of 18 can share their account summary, balance, transaction history, and personal account information such as mail address, payees, scheduled payments and direct debits for accounts such as:

• credit or debit cards
• term deposits
• transaction and savings accounts
• personal loans
• home loans (mortgages).

This data sharing is also available for single-account owners and sole traders.

Giving your NAB Internet Banking password to a third-party breaches NAB's Internet Banking terms and conditions.

There are different types of data sharing environments, such as screen scraping technology (using your NAB ID number and banking password) versus data sharing in the open banking environment.

When you use open banking, you won't be asked for your banking password. A one-time password will be sent to your phone instead.

The open banking environment is a safe and secure way to share your information, and doing it this way doesn't breach NAB's Internet Banking terms and conditions. Both types will coexist for a while, so it's worth being aware of which one you are using.

No, from March 2025, Foreign Currency Accounts are no longer included in Consumer Data Right (CDR) data sharing.

No, from March 2025, closed accounts are not eligible for data sharing under Consumer Data Right (CDR) rules. Only active accounts can be shared, and any existing consents for closed accounts will automatically expire.

For more information about the Consumer Data Right, take a look at the Australian Competition and Consumer Commission website.

Read our CDR Complaints and Access Policy if you need to:

• access or correct your CDR data that we hold about you
• learn more about how you can seek access and correction of CDR Data that we hold about you
• make a complaint about how we handle your CDR Data

If you’re a developer, visit our developer portal for more information about NAB’s Open Banking APIs.

View our security hub for tips on staying safe online.

• If you need help setting up to share data for personal banking, call our contact centre on 13 22 65 Monday to Friday, 8:00am to 7:00pm (AEST/AEDT) and Saturday to Sunday, 9:00am to 6:00pm (AEST/AEDT). If you’re d/Deaf or find it hard to hear or speak to hearing people on the phone, the National Relay Service can help. To contact NAB give our phone number 13 22 65 to the National Relay Service operator when asked.
• If you need help setting up to share data for business banking, call our contact centre on 13 10 12 Monday to Friday, 8:00am to 8:00pm (AEST/AEDT), Saturday to Sunday, 9:00am to 6:00pm (AEST/AEDT) .