Changing access to Receive a Deposit

Details of the nominated NAB settlement Account have changed

If your account details have changed, you’ll need to notify NAB Portal Pay Support. Submit an amendment form to update your account for the settlement of your property sales deposits.

You’ll also need to update the access for agents in NAB Connect. Navigate to the General User and modify the account linked to their Receive a Deposit function.

1. Log in to NAB Connect.
2. From the Admin menu, select Users & Permissions. 
3. Either scroll through the list to find the User or type User details in the search fields, and select Display.
4. Tick the checkbox next to the User ID and select Modify User.
5. Navigate to the Services section and select NAB Portal Pay. 
6. Scroll down to Resources and select Accounts to remove the previous account. Now select the new account that has been set up to Receive a Deposit and select Continue.
7. Select Modify User.  
8. You'll receive a success message and will be returned to the Users screen.