Why follow this guide?

  • To view all the available services in the NAB Connect menu drop down and their location.
  • To understand the different services in NAB Connect and what they do.
  • To see the available services NAB Connect has to offer and what you can register for.

Accounts menu description of services

You can find the following services under View within the Accounts menu.

ServiceDescription
Account summaryView and report on current and previous days balances for your accounts.
Transaction historyView and report on current and past days’ transactions for your accounts.
StatementsDownload PDF versions of your paper statements.

You can find the following services under Reports within the Accounts menu. 

ServiceDescription
Account information fileDownload NAI or BAI2-formatted account information files to import into an accounting system.
Account balance historyView and report on current and past days’ balances for your accounts.
Merchant reportsDownload your Domestic (EB165) and Foreign Currency (FX165) Merchant reports for your business.
Set off reportsView and report on your Set-off arrangements.

Payments menu description of services

You can find the following services under Make a payment within the Payments menu.

ServiceDescription
Linked accountTransfer between two linked domestic accounts.
Pay anyone (Domestic)Make a one-to-one payment to a beneficiary within Australia.
Pay multiple (Domestic)Make a payment to multiple beneficiaries within Australia in the one transaction.
Direct CreditPay multiple beneficiaries and import an ABA payment file from your accounting system.
Payroll/Executive PayrollPay multiple beneficiaries and import an ABA payment file from your accounting system.
Direct DebitUpload an ABA file to draw funds from accounts.
Direct Credit – GDES Direct Credit payment designed to process government only credit payments.
BPAY®Pay bills using BPAY. One biller per payment.
InternationalMake international telegraphic transfers (TTs) to overseas and domestic beneficiaries.
Upload payment fileUpload ABA files and international payments.

You can find the following services under Manage within the Payments menu.

ServiceDescription
Payment registerView and action current and past payments up to 13 months.
Periodic payment registerView and action current and past periodic payments.
PayID® RegisterView and manage your PayID.
Payee listView and manage your beneficiaries.
BPAY BillersView and manage your BPAY billers.
Payment templatesView and manage your templates.
Uploaded payment filesView your previously uploaded ABA and international payment files.
Search transactionsSearch for a recent or past payment you’ve created.

Services menu description of services

You can find the following services under Requests within the Services menu.

ServiceDescription
Secure MessagesCommunicate with NAB securely about transaction and payment enquires.
Stop chequesRequest a stop on an issued cheque.

You can find the following services under Additional Services within the Services menu.

ServiceDescription
Financial file transferDownload your BPAY reports, Third Party Merchant reports and Direct Entry returns and Upload BPAY batch payments, TNA and NAB payments.
Foreign exchange dealsCreate new and view previously booked deals.
Voucher imagesView images for over-the-counter cash and cheque deposits.
Import payee fileMigrate and import payees using a CSV file.

Products menu description of services

You can find the following services within the Products menu.

ServiceDescription
Commercial CardsManage your corporate/purchasing card via self-service.
NAB Invoice FinanceAccess to the NAB Invoice Finance Online portal.
NAB TransactAccess to the NAB Transact portal.
Trade FinanceAccess to the Trade Finance Online portal.

Admin menu description of services

You can find the following services under Manage within the Admin menu.

ServiceDescription
Users and PermissionsView and manage users’ level of access to accounts and services including password and token resets.
AccountsView and manage users access to accounts.
AmendmentsCreate, monitor and action requested Amendments.
ServicesEnable a reporting service and assign to eligible accounts and users.
Payment daily limitsView and update daily limits.

You can find the following services under View within the Admin menu.

ServiceDescription
Tax invoiceView your current and previous fees and charges.
Billing detailsView and manage your nominated billing account.
Payment audit logView users payment activity.
Payment authorisation rulesView how many Authorisers are required to authorise a payment.

Apply menu description of services

You can find the following under Apply Now within the Apply menu.

ServiceDescription
Business bank accountsGet the right business transaction, savings or specialist account to suit your needs.
Business credit cardsApply for a new credit card online.
Loans and financeView our business loans, overdrafts, equipment and trade finance.
Payments and merchantsDiscover our payment and merchant solutions.

You can find the following under Explore within the Apply menu.

ServiceDescription
Offers and promotionsSee our latest  business banking offers and featured products.
View all business productsExplore our range of business banking products.

Related guides

See some of our other guides to help you get the most out of NAB Connect.

Assign access to a new account under your business name

Use our guide to learn how to add a new account under your business in NAB Connect.

Apply for a specialised service in NAB Connect

Use our guide to learn about specialised services in NAB Connect and how you can access them.

NAB Connect security features

Learn more about the features and controls that help stop fraud and misuse.

Contact us for NAB Connect enquiries

Call us

Monday to Friday, 7:30am to 8:00pm (AEST/AEDT)
Saturday, 9:00am to 2:00pm (AEST/AEDT)

Within Australia: 1300 888 413

Overseas: +61 3 8641 9930

Important information

PayID is a registered trademark of NPP Australia Limited.

BPAY® is registered to BPAY Pty Ltd ABN 69 079 137 518.